Please check your email (including your junk folder or promotions folder) for any notification from us regarding a possible issue relating to your online order (ie: out of stock merchandise, merchandise substitutions, payment method security flags, etc.).
If you haven’t heard from us please contact us by email at sheba@luchianovisconti.com and include your telephone number with your inquiry, so that we may reach you during our standard business hours (Monday -Friday between 9:00 a.m. – 5:00 p.m. EST).
What payment methods do you accept?
Maxcolton.com accepts payments by all major credit and debit cards (Visa, MasterCard, American Express, Discover & JCB), as well as PayPal.
Do you ship internationally?
Yes. We currently ship to the following countries and are working on adding more. As of November 2020, we ship to the United States, Canada, Puerto Rico, Bahamas, Barbados, Belize, Bermuda, Brunei Darussalam, Canada, Cayman Island, Dominican Republic, Jamaica, Lebanon, Mexico, Nigeria, Panama, Paraguay, Saint Kitts and Nevis, and Thailand.
Why was my order cancelled?
If your order was cancelled, you will have also received an email explaining why. Either your payment was marked as fraudulent by Shopify, and we agreed with it, or the items you chose were out of stock. If your order was cancelled, you will receive a refund to the card that you paid with that will be credited to your account within 48-72 hours. Max Colton reserves the right to cancel orders for any reason at any time.
Clothes
What sizes do you carry?
We typically have sizes Small – XXL, as well as extended sizes from 2XL-6XL. We also offer Big and Tall sizing in sizes LT-6XLT, and XLB-6XLB.